Jeremy Tanner » best practices http://jeremytanner.com Life in Boulder: Every day an adventure. Tue, 26 Jul 2011 21:59:30 +0000 en hourly 1 http://wordpress.org/?v=3.2.1 You Owe Me Nothing (My Twitter Policy) http://jeremytanner.com/you-owe-me-nothing-my-twitter-policy/ http://jeremytanner.com/you-owe-me-nothing-my-twitter-policy/#comments Thu, 22 Jan 2009 21:39:34 +0000 Jeremy Tanner http://jeremytanner.com/?p=126 HomerIn the realm of electronic communications, you owe me nothing. Not a follow-back on Twitter, not a response to an @ reply, not an answer to my emails. You don’t even have to pick up the phone when I call. Counterpoint. It goes both ways. Earlier while talking Twitter with a few friends, I realized that I have no published Twitter policy. I’ve recently seen a few disappointments that stemmed from users not setting expectations for communication with them. I do not follow everyone back who follows me on Twitter. When I follow you, it’s because your ideas are intriguing to me and I wish to subscribe to your newsletter. It’s not a ploy to get you to follow me back, that’d make me a spammer. I follow missrogue, dickc, gruber, badbanana, Armano one-way because they have consistently excellent streams. Not being followed back on Twitter isn’t an indictment of our relationship, I have plenty of dear friends who I don’t follow. Twitter’s not a great place for conversation, for those I’m a bigger fan of friendfeed, facebook and the phone. I can’t take all of Twitter unfiltered and the only filter Twitter allows is Follow/ Don’t follow. “Follow me back on Twitter so we can talk.” Is bordering passive aggressive if there’s multiple other ways to contact me. I make myself available over email, by phone and on facebook.

Note: This works for individuals. If the Twitter account is for business / customer service, it may be better to follow all back and use monitoring tools. That way, all your customers feel listened to and have an additional means of contacting you (direct message), always a good thing. The downside, all those aggregate streams coming in make keeping up with the tiny newsletters that you ARE interested in impossible. That’s the trade.

Who are you on Twitter for?

]]> http://jeremytanner.com/you-owe-me-nothing-my-twitter-policy/feed/ 22 Be Different http://jeremytanner.com/be-different/ http://jeremytanner.com/be-different/#comments Fri, 29 Aug 2008 21:50:16 +0000 Jeremy Tanner http://jeremytanner.com/?p=25 Mitch Joel asked for social media best practices earlier in the week, tagging Chris Brogan, who tagged Micah who ended up tagging me.  For wearing a kilt of all reasons.  Though I suppose the kilt could be considered inline with this social media best practice: BE DIFFERENT. Facebook now has 100 Million members.  Twitter has millions of users.  What makes a person or brand both noticeable and memorable is standing out from the millions that surround you.  Face to face that may mean having a different dress or look about you.  One can also be different by joining a circle outside your usual path.  Example: Micah, Andrew and the other men who attended the BlogHer conference this year.  Being men in a sea of lady bloggers made them easy to find and hard to forget.

BE DIFFERENT, BE REMEMBERED.

 

Wrapping up, I’d like to get my friends, Sally Strebel, Joel Postman and Devin Reams to weigh in.

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